The 116 000 Hotline is part of the International Child Abduction Centre / Nederlands


International Child Abduction Centre
Postal Box 2006
1200 CA Hilversum
The Netherlands

Free hotline: 116 000 (from the Netherlands)
Telephone: +31 (0)88 800 9000 (from abroad)
Fax: +31 (0)88 800 9090

The Centre IKO is open from 09.30 a.m. until 04.30 p.m. Dutch time. The Centre IKO is closed in weekends and on national days of celebration. The Centre IKO is in urgent matters 24 hours a day available.

Contact form 116000 Hotline
Once we have processed your form, an employee will contact you to introduce themselves. They let you know they have started working on the case and talk you through what happens next. If we assess the missing person to be particularly vulnerable, at medium or high risk, we will contact you as soon as possible. In all other cases, we will aim to contact you in the next 2-3 working days. We kindly ask you to leave your telephone number in case we need additional information.

You have a question in regard to:
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Is it ok to speak to other members of the household and say who we are?
Is it ok to leave messages on your answer machine?

116000 Hotline


Ask your question at the 116000 Online


Call us for information via phone or e-mail

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Co-funded by the Daphne Programme of the European Union.
This publication has been produced with the financial support of the Daphne Programme of the European Union. The contents of this publication are the sole responsibility of Centrum Internationale Kinderontvoering and can in no way be taken to reflect the views of the European Commission.

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